Buying Information and Website Help
  • On Line:

Making a purchase is simple, browse our ranges and add any items that you wish to buy to your shopping basket. After you have finished your selection click on "checkout" and you will be asked for a few details that we need to be able to complete the order.

We accept visa mastercard The safer, easier way to pay.

You can also choose to pay by cheque or Electronic Funds Transfer (Direct Deposit). Just choose which option you wish to use during the checkout process and you will be provided the necessary information to complete the transaction.

All pages on this site requesting financially sensitive information are secured by GeoTrust SSL Certificate.

Please note that if you choose the credit card payment option your order will be lodged but the credit card information will not be processed in real time. The processing of the credit card is performed offline and will only happen once we have confirmed product availability.

  • By Phone:

Telephone lines are open from 8am - 6pm (Western Australian time) Monday-Saturday for placing orders and parcel enquires. Our number is +61 (0) 8 9578 3892, or mobile 0419 959 463

  • Fax/Post:

If you wish to pay via cheque please download the offline ordering form, complete the form send it along with your cheque made payable to Dark Selections to us at the following address: Dark Selections, 38 Centenary Drive, Gidgegannup 6083, Western Australia.

Please note that goods are despatched after cheque clearance. Should you wish for your items to be despatched as quickly as possible, please use the online shopping facility. Alternatively, if you wish to pay by credit card, complete the order form with your card details and fax it to us on:  +61 (0) 8 9578 3893, or speak to us personally by phoning +61 (0) 8 9578 3892, or mobile 0419 959 463

  • Shipping and Handling

We use Australia Post, which takes between 1-14 days subject to goods being in stock, and shipping destination.

  • Shipping Charges

FREE SHIPPING!! to AUSTRALIA and NEW ZEALAND destinations

  • Overseas Delivery

Overseas shipping charges are based on a fixed cost per destination using Australia Post Air Mail. Orders going to international destinations pass through customs and may be subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. Please note that Dark Selections is unable to provide estimates for any customs fees; check with your local customs office for more information.

  • Tax Charges

For orders made from Australia the price that is shown in the shopping cart is inclusive of Goods and Services Tax (GST) currently regulated at 10%.

  • Returns / Exchanges / Refunds Policy

Please be aware that personalised, or made to order goods can not be returned. Items are inspected prior to dispatch to ensure compliance with the customer's specifications.

We are sure you’ll be delighted with your Dark Selections purchase, however if for any reason you are not completely satisfied you can return any item purchased from this website to us provided it is in a fully resaleable condition within 7 days of receipt. Goods can only be returned after first communicating the intention to do so with Dark Selections. During this communication you will be provided with a Goods Return form. This form is to be completed in full, and MUST be included in the returned package. If you are returning an item, you must include the original invoice with the goods - without it, the return will not be accepted. The goods must be in perfect, saleable condition. You must state the reason for the return. On receipt of the goods, we will determine if refund/exchange is applicable. All returned goods are subject to approval. Freight for returned goods is at the customers' expense (unless the goods are proved faulty) - we recommend you get proof of posting as Dark Selections will not be held responsible for goods lost in transit. Personalised or made to order goods can not be returned. If the reason for the return is a fault with the product, we will send you a replacement or we will refund you the cost of the product and the cost of the postage. If you wish to exchange an item, the return of the item is at the customer's expense. Additionally, the customer will be charged for freight on the exchanged item. Please choose sizes and colours carefully as 'made to order' products (i.e. Show Rug Sets) can not be refunded or exchanged if the wrong colours or sizes are ordered. No refunds will be given on any products unless goods are proved to be faulty by our suppliers. If an ordered item becomes unavailable then a refund will be offered. We do not normally give refunds if you simply change your mind, or make a wrong decision. You can choose between a refund, exchange or credit where goods:

  • are faulty
  • have been wrongly described
  • are different from a sample shown to you, or
  • do not do what they are supposed to.

All merchandise must be returned at your cost in good condition in original packaging within 7 days to receive credit to your credit card.  Returns after 7 days will receive a store credit to your account. Monogrammed/personalised items are not returnable or exchangeable. Products will not be accepted for return if the purchaser simply changes their mind.

  • Description of Products

Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product.

We have made every effort to display as accurately as possible the colours of our products that appear at the Site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order.

  • Feedback

If you feel you have a complaint then please contact our Customer Services by emailing us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or by telephoning us on +61 (0) 8 9578 3892, or mobile 0419 959 463.  Alternatively you can write to us at:

Dark Selections
38 Centenary Drive
Gidgegannup 6083
Western Australia

You will be informed within 3 working days of our reply to your complaint. We will explain what actions we intend to take to resolve your complaint.

  • Your Comments

We constantly strive to make your shopping experience at Dark Selections as pleasant as possible, but if you think we could improve our website or service in any way - we'd love to hear from you. Please send feedback to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

  • Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection laws applicable to Australian States and Territories). We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. We will give you the chance to refuse any marketing email from us or from another trader in the future. We will never collect sensitive information about you without your explicit consent. If you have any questions/comments about privacy, please contact us.

  • Credit Card Security

All credit card details are encrypted in the software when the order is placed using 256 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.